Employee Benefits Redesign
Design Strategy
Qualitative Research
User Experience
Project Overview
Super User Studio has worked with Thomsons Online Benefits on a number of projects over the course of six years. In this time, we have undertaken extensive customer, end user and market research to support a complete overhaul of the architecture and user interface of their SaaS platform. This helped transform the business from a consultancy provider into an award-winning, full service technology-led company. Most recently, we were engaged to produce a platform agnostic, UI design system which enabled white labelling by their customers. We engaged their customers in the process to support the redesign. We also designed a demo of the new customer experience to support sales enablement and ultimately their acquisition by Mercer at the beginning of 2017.Client
Thomsons Online BenefitsTags
ux
user experience
product strategy
product design
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