Siemens Building Technologies and SPR Build Mobile Apps to Improve Efficiency in the Field
Mobile Development
User Experience
Project Overview
With offerings for fire protection, life safety, and security as well as building automation and HVAC, Siemens Building Technologies succeeds or fails based on customer service. But field technicians were experiencing information overload. The quantity of email the Operations and Sales teams received made it difficult to identify essential information in a timely manner. To ensure their customers receive quality service, employees needed immediate access to information in their specific areas of responsibility. The company engaged SPR to develop and launch a mobile app for Android and iOS that could help the teams find information faster.Client
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