Agency Spotter Logo

Search for Agencies

Transforming Banking Services with an Accessibility Audit

User Experience
Customer Experience
Web Development
5D Global
0.0
0 Client Reviews
N/A
10 - 49
Walnut Creek, United States
View this Agency

Project Overview

First Republic Bank — a bank renowned for its in-person concierge services, faced significant challenges with online accessibility during the 2020 lockdowns. The COVID-19 pandemic’s rapid shift to digital services led to a poor user experience for online customers.

Client

First Republic Bank

Tags

Innovation
design
accessibility