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Creative Juice
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Graphic Design
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N/ARating
1.01 Client Reviews
Latest Reviews
Private UserMarket and Communications Officer at Non-profit in Richmond, VA
1.0
A complete messI only post this to explain my own experience - I hope it is not everyone's.
We were SO excited to work with Creative Juice for our website redesign. We even signed on as a retainer client and trusted them to manage/update/protect our website. Unfortunately, we had issues from the beginning.
We asked for and agreed upon specific tasks/integrations to be completed with the website build and they agreed, gladly. As soon as we signed the contract, they started to treat us differently. Their attitude immediately changed and it was clear that no one really knew what they were doing. Every meeting with the Creative Juice team was disorganized and we had to constantly remind them of things that were in our contract/agreement. I won't go in to detail but they did not do a thorough, complete job with the website nor the monthly retainer tasks. We had to go behind them and do some of the work we paid them to do (upfront!). I will tell you in my time working with Creative Juice, we had 3 different account strategists... over a 5 month-period! And we weren't even notified until a month after the strategists left. It would take weeks for them to get back with us or make changes that we requested. There was also a major gap in hand off of information/responsibilities relating to our account with each new account strategist.
I worked as an Account Strategist at a digital agency prior to my time at the non-profit (where I worked with Creative Juice) and I would never treat a client the way they treated us. I put together an entire slideshow of the things they missed or did not deliver entirely.
If I had to summarize my experience, I would say it was a complete and utter mess. I do not trust them and I will never trust them with anything website-related ever again. Please look into them before you use them - Glassdoor employee reviews to be more specific. I hope they treat others with more respect than they treated us.
Agency Demographics
Agency Size
Fewer than 10Client Reviews-
1-1 of 1 Reviews
Private UserMarket and Communications Officer at Non-profit in Richmond, VA
1.0
A complete mess
I only post this to explain my own experience - I hope it is not everyone's. We were SO excited to work with Creative Juice for our website redesign. We even signed on as a retainer client and trusted them to manage/update/protect our website. Unfortunately, we had issues from the beginning. We...
Creativity
1.0
Quality
1.0
Value
1.0
Communication
1.0
1-1 of 1 Reviews
