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A place of understanding

Join the Dots is a full service, global consumer insight agency. We help clients make better business decisions through a deep understanding of people – understanding which comes from:

• market-leading online communities and award-winning question tools designed with the digital generation in mind;

• a unique approach to social intelligence which fuses social data with passive metering and direct asking techniques;

• qualitative excellence gained through depth interviews and discussions, and observation of behaviour in real-time using mobile ethnography and video vox pops;

• a dedicated culture and trends team who add context to deliver consumer centred foresight, cultural understanding and semiotics.

Across community and ad-hoc projects, the elements of our insight ecosystem outlined above provide the flexibility to ask better questions, listen to organic conversations and observe real behaviour, in context.

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