GET IT RIGHT THE FIRST TIME - We get it right the first time - that's the value of experience. Brass Ideas is a branding and advertising agency that specializes in solving difficult challenges. We’re best known for our Bill Lumbergh campaign for Atlassian HipChat, which achieved 20 times the average response to digital video advertising. We believe in certain things that work: intellectual honesty, the power of emotion to drive decisions, over-servicing clients. We have deep experience in and love for technology advertising. We bring humanity and thus motivating power to it. We’ve helped solve B2B problems for technology clients ranging from Atlassian, Microsoft, Intel, Dell, HP and Google Wallet to start-ups like SmartRecruiters and Galvanize. We’ve also done lots of consumer tech, for brands like Sprint, Verizon and Nokia. In consumer advertising, we’ve worked with global brands such as Diageo and PUMA and here in the US, packaged goods brands like Jimmy Dean, Nestle and General Mills. We’ve worked on cars, (Subaru and MINI), golf (Taylor Made Golf, Mizuno), media properties (The Weather Channel, ABC) and lots of financial services (iShares, Morgan Stanley, Bank of America, Silicon Valley Bank). In addition to creative and media, we offer a branding consultancy focused on ideation, brand strategy and brand identity. We’ve been doing this awhile and know what we’re doing. If you want to put yourself in proven hands when you have a difficult challenge, call us.
DESIGN THINKING FOR CUSTOMER INSIGHT - STORYLINE is an insights agency specializing in Design Thinking. Companies partner with us when they have identified a compelling opportunity to innovate and seek to better understand it through a people-centric lens. Our work ultimately empowers our clients to focus on what should be done for their customers, rather than what can be done; thereby shifting enterprise-level thinking from inside-out to outside-in. Our clients are innovators and their project stakeholders are change agents. If you're looking for breakthrough insight into your customers and need to rally your organization around the customer story, get in touch!
LEADING INDEPENDENT CUSTOMER EXPERIENCE RESEARCH FIRM - Second To None offers a comprehensive suite of integrated and stand-alone Customer Experience Management services, including Customer Feedback Surveys, Mystery Shopping and Brand Compliance Audits. Solutions are designed around our Holistic Customer Experience Management℠ methodology, where we model, measure and manage the customer experience to better align with your brand promise in order to create more authentic brand experiences. The result is practical business intelligence delivered in real-time. We empower your organization to proactively manage the customer experience by driving customer satisfaction, loyalty, advocacy and ultimately revenue.
THE HOW & WHY BEHIND BUILDING BETTER SOFTWARE - InMotion Software is a national user research, design and engineering consultancy with headquarters in Austin, TX founded in July 2008. We design products, services, and experiences to improve the lives of people. We practice human-centered design, a creative approach to problem solving. It is a process that starts with the people you're designing for and ends with new solutions that are tailor made to suit their needs.
INVESTIGACIóN Y ESTRATEGIA ON-DEMAND - Observadores de lo nuevo, exploradores incansables, detectives de formas de vida, curiosos de muchos mundos, catadores de experiencias y productores de contenidos para tiempos líquidos. Inmersión en Cultura Digital: -Escucha cultural -Análisis transcultural -Tensiones e insights -Desk Research Creativo Construcción de Marca: - Brand Key Development - Brand Book Development - Elaboración de Brief & Briefing Consultoría de Síntesis: -Brand Emergency -Product Development -Workshops ad-hoc
EMPOWERING YOU WITH DATA - Right now there are conversations happening about your brand. Do you know what’s being said? MGO Marketing has been helping businesses like yours develop a compelling brand identity, gain deep customer insights and improve their employee engagement for over 29 years. Leveraging sophisticated market research techniques, we create smart strategies to grow your company's brand, revenue and profit. MGO Marketing empowers your business with targeted data to help your company plan, act and grow. Whether you are looking for a one-time project or a long-term process, we offer powerful, pragmatic solutions to your marketing and branding needs.
WORLD LEADER IN SURVEY MONITIZATION - Peanut Labs is a social monetization company that helps publishers maximize their earning potential via virtual goods and currencies offered through a mix of market research surveys, global payments, and offers. In early April, social networking giant Facebook introduced Peanut Labs’ platform as one of the first three alternate ways for users to earn Facebook’s virtual currency, Credits. Peanut Labs is a fast-growing innovation, technology and social media monetization business. The company enables social media sample through partnerships with highly diverse social media applications and communities, including major social and gaming networks. Peanut Labs has won numerous awards, including a FAST Top 50 and the Advertising Research Foundation's Silver Innovation Award.
ETHNOGRAPHIC & USER INSIGHT RESEARCH - dig generates insights and creates compelling insight communications (engaging films, thoughtful reports) to ensure that the insights spread throughout organizations. our insight communication tools help our clients build emotional intelligence, align disparate audiences, and incite growth.
GETTING YOU CLOSER TO CONSUMERS - As an innovative, award-winning consumer insight agency, we get you closer to consumers and their cultures. With offices in Manchester, London and Singapore, we help blue chip clients innovate through the application of our passion and skills in five core areas: • Online insight communities: we lead the MRS training in Online Panels & Communities • Customer journeys/ experience: improve service delivery, understand the path to purchase • Digital: website, social media, mobile, apps and email • Product and service optimisation including NPD, price and range • Brand communication We work with leading consumer brands, including British Airways, British Gas, The Co-operative, Diageo, easyJet, Eurostar, GSK, Homebase, Nationwide, Next, Sony, Tesco and Unilever.
- Brandtrust is a leader in deep social science led emotional research methods that reveal the unarticulated needs of consumers specific to your category and brand. Our trademarked methodologies discover what consumers and customers can’t tell us by tapping into the 95% of human behavior that is driven by the subconscious mind. For nearly two decades, Brandtrust has been trusted advisors for some of the world’s biggest brands and organizations helping them drive their business performance by identifying the often elusive and unspoken needs of their customers, leading to the creation of more emotionally engaged employees, brands and marketplace experiences and ultimately to happier, more loyal customers. Our work extends beyond traditional insight generation by employing storytelling techniques that help our clients socialize insights and ideas throughout their organization. We strive to provide a clear, coherent compilation of rich insight and strategy that squarely aligns with your consumer’s deep emotional drivers and motivations. Brandtrust will help you move beyond the voice and into the mind of the consumer, and understand their unarticulated needs. We promise to change the way you think about your customers and your business.
RELATIONSHIP BRANDING™ - Implementing a unique approach to marketing that it calls Relationship Branding™, Emisare blends rigorous research, sharp strategic analysis and exceptional creative into traditional and new media communications programs that build strong bonds between its clients’ brands and their customers. Based in Greensboro, North Carolina, the company serves a diverse portfolio of companies in both the business-to-business and business-to-consumer categories. 2008-2009 Inc. Magazine Fast 5000 (#815) 2008-2009 Business Journal of the Triad Fast 50
ABOUT US - Vision Strategy and Insights is a full service market research consultancy that uses its cultural and trend expertise, along with customized and hybrid research approaches, to deliver segment and total market insights that grow client businesses. We build true partnerships via in-depth understanding of our clients’ business and brand challenges. We believe that brand synergy across ethnic groups is fundamental to winning new mainstream multicultural market. Executional expressions may vary by ethnic group but they should work seamlessly to support an overarching brand promise. We help clients build meaningful relationships and provide cross-cultural insights for integrated marketing strategies. We’re unique because we have the experience and internal expertise to understand the distinct and converging needs of multicultural segments and the total market. Contact us at [email protected] for more information and to review your next research project in this growing consumer segment.
WE HAVE ONE SIMPLE GOAL – IMPROVING BRAND VALUE. - We do this by helping organizations increase awareness and build enthusiasm for who they are, what they do, and why they matter. We are a nimble team of senior experts specializing in identity & brand strategy: naming, positioning, messaging, brand architecture & brand research. Our approach We seek to understand your true brand essence – it is the platform upon which we build your story. We are collaborative from beginning to end – hands on and in-depth, using traditional and new methods tailored to each engagement, resulting in ownable and inspirational brand strategies. We are committed to the idea that a clear, compelling identity & brand can create meaning and enable breakthroughs in corporate performance and value, employee engagement and audience perceptions. Our principals We have contributed to the world of branding and marketing for leading companies for over 75 combined years. We have published articles and hosted speaking engagements throughout the US, addressing audiences across industries and categories. Our partners We marshal and manage project resources as needed to ensure our clients' success, including: Advertising Content Design Intellectual Property Law Public Relations Research & Analytics SEO/SEM Web Development
WHY WE'RE UNIQUE - We are an Australian private company that is in the business of creating images and stories to help your company grow. Our specialty is business to business marketing and we develop innovative programs to differentiate your business and make it stand out from the crowded competition. MAP Marketing is a wholly owned Australian private company that has been in business for more than 21 years. Our company's specialties include: online portals, online retail sites, business events, business communications, business research and business publications. Our national client base includes professional associations, professional practices, technology companies, healthcare facilities, educational institutions, engineering and land development companies. The Managing Director, Maria Charlton, is a Certified Practicing Marketer with the Australian Marketing Institute and holds a Bachelor of Commerce and Masters in Business Administration. She has extensive experience in strategic marketing, market research, business development and business publications.
WHY WE'RE UNIQUE - Pinpoint is a design strategy group in Portland, Oregon. We help companies identify opportunities and hidden niches, then design engaging products that fill them. We get the question more than any other — What is it, exactly, that you do? It is, of course, a completely fair question. At a basic level, we learn about you and the people who care most about your work. With a fundamental understanding of both, we design ways to thoughtfully connect you both. It sounds simple. That said, the complexities of business problems, company structure, deadlines, budgets and internal organizational challenges often force project teams to forget the very people they are designing a product or service for. Similarly, we work to gain a rich understanding of your audience. We like to meet these people. We want to hear about their lives. How do they live their lives? What do they do every day? Why do they do these things? This sort of information paints a much larger picture of a person—they transform from users to people. Viewing business through the eyes your people reframes the problems, understanding, design, and indeed the complexity of your work. This perspective shift is what motivates us. It provides the foundation for everything we do for our clients. Our process of constant learning, testing, and refining along the way has helped our clients develop new relationships with their people — Cisco, Intel, Department of Defense, Stanford University, Nike and Mercy Corps.
WHY WE'RE UNIQUE - Founded in 2010 by Jordan Herald and Leigh Himel, Gravity Partners is a customer insights and marketing planning firm head quartered in Toronto. We use systems thinking to help companies reinvent the way they connect with people in a networked world. Our clients include Shaw Communications, Coca-Cola Canada, Cancer Cares Ontario, The Weather Channel and Willow Breast Cancer Support Canada to name a few.
ABOUT GROWTH ENGINE - Growth Engine is an Innovation Agency dedicated to helping thought leaders and their companies achieve sustained revenue growth through innovation. Growth Engine provides the following; new products or services, brand positioning, marketing strategic planning, vision and strategy workshops with company leaders, innovation process development, operations, and culture change. Growth Engine was founded by Bryan Mattimore and Gary Fraser. The combination of Bryan's skill as an industry-leading ideator, facilitator, author, speaker, and inventor of applied/focused ideation techniques, and Gary's 20 + years experience as an innovative, award-winning, consumer products marketer has created a unique, dynamic agency capable of working with organizations to develop exciting, new areas for growth. By providing continuous strategic innovation leadership to help with innovation efforts, the Growth Engine team ultimately leads organizations to become more innovative and develop more creative leaders.
WHY WE'RE UNIQUE - D50 Media helps our clients win in Acquisition and “Activation” marketing. We leverage both traditional and digital media, including mobile platforms, to find your target customers more efficiently. We drive measurable results to help you win in highly competitive categories, where sometimes winning means finding “needles in haystacks,” or just a small audience for a specific product or service. We are different in the way we blend direct marketing know-how, strong analytics capabilities, creative talent, and multi-channel expertise, to optimize those critical first points of communication with customers. While some agencies focus on impressions, visits, or engagement, we go further to transition the consumer from being a hand-raiser to a customer. For d50, this means starting with a registration, a survey completion, or a “like,” and then moving to a revenue-generating transaction or confirmed appointment. We also have a “total customer” point of view. We recognize consumers are surrounded by messages and multi-channel connections every day, so our campaigns reach them in all relevant media to drive action and engagement. Blending science and art, we continually test and optimize, looking holistically at the media mix and messaging to find ways to achieve even stronger marketing ROI. Ultimately, we get results.
ABOUT KENNA - Kenna is a marketing solutions provider, dedicated to helping marketers form more meaningful and lasting connections with customers. Our core credo: brands can achieve true differentiation by delivering real value with every interaction. Knowing what customers value and the passions that drive them is the key to igniting their interest, winning their trust and earning brand advocacy. Those insights guide our design of more engaging and relevant brand experiences, which we make possible through our integrated customer management solutions and services. The Kenna formula for marketing success: content that inspires and enables consumers – communications that suit the context of the moment – communities that are energized by the quality of the conversation – customers that are eager to stay connected.
WHY WE'RE UNIQUE - CatalystMR is an experienced customer driven, market research outsource solutions provider. We are a high touch, high-quality service leader who provides comprehensive technology and process services for the market research industry. Our technical teams have decades of market research experience programming and managing survey research projects from end-to-end. We specialize in cost effective online web survey programming and hosting, online respondent panel sample, custom proprietary community panel solutions, video, ad and movie trailer testing, web enabled mobile phone surveys ( mobile surveys ), telephone data collection ( CATI ), IVR, real-time reporting, data tabulation, custom dashboard solutions, conjoint, 3D and 2D store shelf tests, card sorts and Flash product simulators.
ABOUT GIO GLOBAL INTELLIGENCE - GIO Intelligence is a consulting firm specializing in qualitative global competitive analysis. We trace and report product introductions, technological breakthroughs, new ingredients, advertising, positioning and packaging, enabling advancements to be incorporated into our client’s businesses both in the US and globally. Many categories that we see internationally are as or more developed than those categories in the U.S. GIO Intelligence also utilizes global intelligence in helping clients create new products using the innovations we see globally. GIO Intelligence is 20 years old and is located in Chicago. We work with major consumer packaged goods companies on a wide array of global competitive intelligence gathering projects.
AT THE ROOT OF YOUR CUSTOMER INTELLIGENCE - Market Force is the leading provider of customer intelligence solutions and has brought a fresh twist and new excitement to customer experience research. Specialising in creating and delivering unique customer experience improvement programmes, we work with some of the world’s largest brands and retailers to help them stand out from the crowd. Utilising our leading edge, proprietary online live and dynamic Customer Intelligence Platform, our clients are able to easily understand detailed, reliable and meaningful insights from genuine customers. Working in partnership with our clients, our analysts and marketing teams convey data, identify the biggest influences in customer experiences, offer opinions, actionable insights and practical communication to all levels of their businesses. Our programmes measure, manage and improve customer experiences across all your customer touch points; leading to greater customer retention, improved average transaction values and increased customer advocacy. We work with hundreds of the world’s largest consumer companies helping them delight their customers and power their financial performance through customer intelligence—comprehensive insight into their stores and customers. Over the course of our work, we’ve uncovered the best practices that make these companies great and infused them into our Customer Intelligence Maturity Model (CIMM)—a roadmap to same store-sales growth. Using CIMM as the foundation, we provide an integrated suite of customer intelligence solutions— from mystery shopping and customer satisfaction to advanced analytics and decision support technology.
ABOUT LEOPARD - As an Ogilvy & Mather specialty agency, we put a sales lens on everything we do. Our strategies help sellers know, show and grow. They want to know their targets’ needs and industries—and the value of a product, service or solution in light of those needs. They’re hungry for experiential content and tools that show prospects and clients how solutions come to life. And they want ongoing programs to grow their knowledge, skill sets and books of business. We help you provide sellers with insights and tools that are specially designed to advance your sales process and engage your prospects. For more than 25 years, Leopard has specialized in unlocking the best selling potential for B2B and B2B2C companies.
VISIONARY TECHNOLOGY, CRITICAL THINKING - At Vision Critical we build online platforms that facilitate two-way communications with customers, employees and citizens in contexts ranging from market research to civic engagement. We help our clients ask better questions, listen more intently, and learn what the people they care about think and say. Over 600 organizations around the globe, including a third of the top 100 brands, have come to rely on the private online communities developed and supported through our cloud based software and global services. We are at the forefront of the smart, online communities movement, and are working with our customers to make conversations ever richer, more insightful and linking with their wider social data. We believe that the essence of consumer/citizen sentiment measurement is two-way dialogue - whether through structured surveys or guided peer-to-peer discussions. We combine the art of design, robust engineering and sector specialists to make this dialogue meaningful, efficient, and comprehensible. At Vision Critical we deploy over 2.5 million survey invitations per month across 26 languages. most of which involve the millions of consumers and citizens who are members of the online panels that we build and support. The cloud based software that powers these engagements is built around our Sparq ™ platform which matches an accessible user interface with fully featured modules for survey authoring, community management, discussion forums and reporting. As a solutions company we provide professional support services, either directly or through our partner channels, to enhance our technology. Our experts play a dual role; first, they guide and often execute client assignments using our software. Second, they play an integral role in the development of our platforms and applications. Vision Critical continues to invest heavily in R&D, new sales capacity and in IT infrastructure. With offices across North America, Europe , Asia and Australia, we offer a truly global perspective in almost every industry niche, from consumer goods, retail and technology to financial services, health, public affairs and media.
ABOUT FLETCHER KNIGHT - Fletcher Knight Inc. is a global marketing consulting firm that promises to change the way you think about building brands. Using a new level of creative intelligence, we translate customer, consumer and expert insights into breakthrough ideas and strategies for growth. Founded in 2001, Fletcher Knight Inc. has innovated across both developed and emerging markets, including BRIC countries, to deliver growth to many of the world's leading brands and companies including: Avon, Alberto-Culver, American Greetings, Boehringer Ingelheim, Cadbury Schweppes, Colgate Palmolive, Food Lion, Gerber, Fortune Brands, Johnson & Johnson, Kohl’s, Kraft, L’Oreal, McCormick, Macmillan/McGraw Hill, Oregon Scientific, Pepsi, Pharmavite and Unilever. Our passion is to create inspiring and intuitive new consumer experiences at the intersection of physical, rational and emotional needs. Over the last ten years, our team of talented innovation growth specialists has crafted an approach called Experience-Based Innovation, which dramatically enriches the way we position brands and innovate. We deliver results that exceed benchmarks for success, while minimizing risk and increasing reward. Fletcher Knight Inc. is headquartered in downtown Stamford, CT. Visit our website to learn more – www.fletcherknight.com – or to read some of recent perspectives at http://www.fletcherknight.com/news.aspx .
GLOBAL INDEPENDENT MARKET RESEARCH - Ipsos is a global independent market research company ranking third worldwide among research firms. We specialize in six areas: advertising research;marketing research; media, content and technology research; loyalty, quality and customer relationship management research; opinion polls and social research; and survey management, data collection and delivery. Our industry specialization model means we have an intimate understanding of our clients' brands, consumers and markets.
FIND THE EXPERIENCES THAT MATTER - Stone Mantel is a leading brand and customer experience strategy consulting firm. We specialize in collaborating with clients to solve the biggest brand and experience challenges they face. Whether faced with major industry changes, operational challenges, communications issues or brand stagnation, Stone Mantel's approach with clients consistently unveils breakthrough information and business results to create customer experiences and meaningful brands that drive organizational success, product/service innovation and industry evolution. How we're different: *We are strategists, thought leaders and facilitators--we collaborate and co-create with our clients. *We identify existing customer behavior, expectations and perceptions and close any gap between what the customer's experience is of a brand compared to what an organization defines that brand to mean. *We use unique and proven research methodologies to help organizations overcome their greatest challenges and biggest questions. If an organization runs up against a seemingly impossible challenge, we are the ones to tackle it and turn the impossible into a new opportunity for great insight and success.
ABOUT THE LAB - We are a group of inquisitive minds that make sense of the relationships that exist between people, brands, and the culture they share. In doing so, we unlock opportunities for growth with inspiring strategies that engage consumers and create cultural meaning. We collaborate with academics, opinion leaders and our clients to push boundaries and create new possibilities. Most of all, we love what we do.
YOUR CUSTOMERS. ENGAGED. TALKING. INNOVATING. - Since the beginning, we’ve been focused on the success of our clients. We redefined customer engagement and insight—forever changing what it means to engage and intimately understand your customers. By partnering with more than 100 of the world's most admired brands to create 500+ online communities, with members in more than 96 countries, we know how to get exactly the right people—your defined target audience. We’ve perfected the right mix of technologies and methodologies, and build the type of customer relationships that deliver powerful business insights, ideas, and intelligence. And best of all, we know how to help you turn it all into action—making it easy for you to engage, experiment, and innovate.
IF WE MAKE AN IMPACT, YOU MAKE AN IMPACT - Because we believe in this simple philosophy, we’ve developed the Five Promises to making an impact for each of our clients: 1. We invest in knowing you and your business intimately, allowing us to build meaningful insights over time. That way, we can best connect the dots of consumer knowledge throughout your organization. 2. You collaborate with a dedicated senior strategist/consultant, with full access to an eager, hands-on, and nimble team that acts as a virtual arm of your organization. 3. Leverage a research innovation team and tap into our “spirit of innovation” as we develop “smart” technologies and creative approaches to research design in a changing world. 4. We provide deep synthesis of findings and data—from multiple sources if needed—and will always present approaches that convey your story in the most compelling and vivid way possible. 5. You get passionate and driven people, who are also dedicated to making a positive impact on each other, in our community, and in the marketing research industry.
ABOUT US - GMG insights offers strategy, analysis, and research services for companies with complex B2B sales. GMG's client assignments generally fall into 3 buckets 1. Assessing Market Opportunity for new solutions or services: New product or service development Vertical and horizontal market extensions 2. Go-to-Market marketing strategies and tactics: Discovering pain points that drive action and adoption Gauging permission gaps Identifying purchase process Developing positioning and specific messaging 3. Brand assessment and development: Naming Creative testing For over 20 clients including Forrester Research, EMC, CA, Iron Mountain, PTC and Westcon Group we have studied and analyzed the IT infrastructure impact of cloud computing, mobility, virtualization, data storage, IT security and IT as a Service. Recent relevant studies conducted include: cloud adoption, data center automation, network service management, business service management, IT security adoption, data backup/recovery and protection, email archiving and SharePoint adoption. GMG has conducted hundreds of interviews with CIOs, VPs, Directors and Managers of IT Operations and Architecture, GCs, Chief Risk Officers, Chief Security Officers and Chief Compliance Officers and their staffs. We focus on the analysis, insight, positioning and strategies that drive compelling marketing programs and create tighter alignment with sales.
ABOUT PASKILL STAPLETON & LORD - Paskill Stapleton & Lord is a full-service research, marketing and enrollment management firm specializing in results driven solutions for higher education. Founded in 1986, we’ve worked with over 400 liberal arts colleges, faith-based institutions, public and private universities, and United States service academies to develop marketing and enrollment programs that successfully recruit students. Our approach is comprehensive and holistic, taking into account how each marketing component affects the others. We focus on ROI. Specialties: o Advertising, Media Planning and Inquiry Generation o Enrollment Management o Recruiter Training and Staff Development o Admissions and Marketing Assessment o Market Research o Brand Positioning, Identity and Strategic Planning o Publication Design and Recruitment Communications Strategy o Website Assessment and Design o Photography and Video Production o Campus Map Illustration o New Media