DESIGN THINKING FOR CUSTOMER INSIGHT - STORYLINE is an insights agency specializing in Design Thinking. Companies partner with us when they have identified a compelling opportunity to innovate and seek to better understand it through a people-centric lens. Our work ultimately empowers our clients to focus on what should be done for their customers, rather than what can be done; thereby shifting enterprise-level thinking from inside-out to outside-in. Our clients are innovators and their project stakeholders are change agents. If you're looking for breakthrough insight into your customers and need to rally your organization around the customer story, get in touch!
ABOUT US - Nous avons créé morphoblue pour développer les équipes et les marques de la chrysalide vers le papillon, assurer le succès de leur mutation en les aidant à se réinventer autour des nouveaux usages induits par la transformation digitale. Avec la passion pour des insights clients délivrés par des Marketers pour des Marketers, de la consultance et des recommandations stratégiques axées sur l’expérience et le Storytelling, des workshops avec vos équipes pour délivrer des plans stratégiques impactants et créatifs, des formations et des séminaires en social selling, du pitch commercial à la gestion des réseaux sociaux. Notre objectif est d’assurer le succès de votre stratégie, à l’ère du numérique, pour en faire un levier de performance, tout en gardant votre histoire au centre.
WHY WE'RE UNIQUE - At Brandnographer we believe in applying design, research and technology to make the world a better place. Human-centered design forms the DNA for everything we do, and our people are the key. Our research constantly evolves to meet our client’s needs, and we integrate a number of proprietary research tools that empower companies with the tools they need to get better insights from their data and help them innovate more quickly than ever before.
LEADING INDEPENDENT CUSTOMER EXPERIENCE RESEARCH FIRM - Second To None offers a comprehensive suite of integrated and stand-alone Customer Experience Management services, including Customer Feedback Surveys, Mystery Shopping and Brand Compliance Audits. Solutions are designed around our Holistic Customer Experience Management℠ methodology, where we model, measure and manage the customer experience to better align with your brand promise in order to create more authentic brand experiences. The result is practical business intelligence delivered in real-time. We empower your organization to proactively manage the customer experience by driving customer satisfaction, loyalty, advocacy and ultimately revenue.
ABOUT MACKMAN RESEARCH MARKET RESEARCH AGENCY - Mackman Research are market research experts specialising in low volume, high quality market research.
ETHNOGRAPHIC & USER INSIGHT RESEARCH - dig generates insights and creates compelling insight communications (engaging films, thoughtful reports) to ensure that the insights spread throughout organizations. our insight communication tools help our clients build emotional intelligence, align disparate audiences, and incite growth.
ABOUT US - Formed in 2004, Brandspeak provides qualitative, quantitative and neuromarketing-based market research and brand strategy services. Our B2C and B2B clients range from small, UK start-ups to truly global organisations. Our offices are in London and Bristol and we have partner offices located around the world.
- Brandtrust is a leader in deep social science led emotional research methods that reveal the unarticulated needs of consumers specific to your category and brand. Our trademarked methodologies discover what consumers and customers can’t tell us by tapping into the 95% of human behavior that is driven by the subconscious mind. For nearly two decades, Brandtrust has been trusted advisors for some of the world’s biggest brands and organizations helping them drive their business performance by identifying the often elusive and unspoken needs of their customers, leading to the creation of more emotionally engaged employees, brands and marketplace experiences and ultimately to happier, more loyal customers. Our work extends beyond traditional insight generation by employing storytelling techniques that help our clients socialize insights and ideas throughout their organization. We strive to provide a clear, coherent compilation of rich insight and strategy that squarely aligns with your consumer’s deep emotional drivers and motivations. Brandtrust will help you move beyond the voice and into the mind of the consumer, and understand their unarticulated needs. We promise to change the way you think about your customers and your business.
RELATIONSHIP BRANDING™ - Implementing a unique approach to marketing that it calls Relationship Branding™, Emisare blends rigorous research, sharp strategic analysis and exceptional creative into traditional and new media communications programs that build strong bonds between its clients’ brands and their customers. Based in Greensboro, North Carolina, the company serves a diverse portfolio of companies in both the business-to-business and business-to-consumer categories. 2008-2009 Inc. Magazine Fast 5000 (#815) 2008-2009 Business Journal of the Triad Fast 50
ABOUT US - Vision Strategy and Insights is a full service market research consultancy that uses its cultural and trend expertise, along with customized and hybrid research approaches, to deliver segment and total market insights that grow client businesses. We build true partnerships via in-depth understanding of our clients’ business and brand challenges. We believe that brand synergy across ethnic groups is fundamental to winning new mainstream multicultural market. Executional expressions may vary by ethnic group but they should work seamlessly to support an overarching brand promise. We help clients build meaningful relationships and provide cross-cultural insights for integrated marketing strategies. We’re unique because we have the experience and internal expertise to understand the distinct and converging needs of multicultural segments and the total market. Contact us at [email protected] for more information and to review your next research project in this growing consumer segment.
WHY WE'RE UNIQUE - Join our movement! http://www.facebook.com/StrawberryFrog StrawberryFrog is the global Cultural Movement agency. StrawberryFrog challenges the status quo with fragrant ideas and a steely resolve that combines culture, entrepreneurship, imagination and technology into Cultural Movements. Our competitive edge is developing Cultural Movement strategies for our clients, who are increasingly global brands. Our capabilities include - FrogLogic, our process to develop Cultural Movement strategies for our clients. - Anthropological research - Creative excellence on all platforms - Digital presence, social media, mobile expertise - Communications architecture/planning/investment modeling - NPD development - Global brand stewardship - Analytics and evaluation We believe brands can identify, crystallize, curate and sponsor Cultural Movements. When you have a Cultural Movement, you can do anything in a fragmenting media universe. We are a global company, with offices in Amsterdam, New York and Sao Paulo.
TRANSFORM YOUR BUSINESS THROUGH MARKET RESEARCH SOLUTIONS - Ready to Launch Research is a Los Angeles based boutique consultancy. We specialize in digital and in-person qualitative research. Our team of social scientists has expertise in ethnography, focus groups, IDIs, and online community management.
INSIGHTS AND STRATEGY FOR HEALTHCARE AND TECHNOLOGY - Local Chapel Hill Company with global reach. Work with us to discover how your company can increase its innovation capacity via insights and strategic planning.
WHY WE'RE UNIQUE - At Tandem Associates, we deliver the expertise, insights and action plans that will transform your marketing initiatives into proven business success. We offer the perspective and objectivity to define the best strategy as well as the right people and resources to implement initiatives and see them through. So whether you're thinking of launching a new product, redefining your brand, or need help executing a strategy, we can help you get there quickly, thoughtfully, expertly.
WHY WE'RE UNIQUE - Pinpoint is a design strategy group in Portland, Oregon. We help companies identify opportunities and hidden niches, then design engaging products that fill them. We get the question more than any other — What is it, exactly, that you do? It is, of course, a completely fair question. At a basic level, we learn about you and the people who care most about your work. With a fundamental understanding of both, we design ways to thoughtfully connect you both. It sounds simple. That said, the complexities of business problems, company structure, deadlines, budgets and internal organizational challenges often force project teams to forget the very people they are designing a product or service for. Similarly, we work to gain a rich understanding of your audience. We like to meet these people. We want to hear about their lives. How do they live their lives? What do they do every day? Why do they do these things? This sort of information paints a much larger picture of a person—they transform from users to people. Viewing business through the eyes your people reframes the problems, understanding, design, and indeed the complexity of your work. This perspective shift is what motivates us. It provides the foundation for everything we do for our clients. Our process of constant learning, testing, and refining along the way has helped our clients develop new relationships with their people — Cisco, Intel, Department of Defense, Stanford University, Nike and Mercy Corps.
A PLACE OF UNDERSTANDING - Join the Dots is a full service, global consumer insight agency. We help clients make better business decisions through a deep understanding of people – understanding which comes from: • market-leading online communities and award-winning question tools designed with the digital generation in mind; • a unique approach to social intelligence which fuses social data with passive metering and direct asking techniques; • qualitative excellence gained through depth interviews and discussions, and observation of behaviour in real-time using mobile ethnography and video vox pops; • a dedicated culture and trends team who add context to deliver consumer centred foresight, cultural understanding and semiotics. Across community and ad-hoc projects, the elements of our insight ecosystem outlined above provide the flexibility to ask better questions, listen to organic conversations and observe real behaviour, in context.
CATALYST IN ACTION - 1Lotus Market Research is an independent market research fieldwork agency, assisting fieldwork partners and Clients. 1Lotus Research specializes in delivering fieldwork services in B2B and healthcare segment across 30 countries across Asia, Middle East and Australia.
EMPOWERING YOU WITH DATA - Right now there are conversations happening about your brand. Do you know what’s being said? MGO Marketing has been helping businesses like yours develop a compelling brand identity, gain deep customer insights and improve their employee engagement for over 29 years. Leveraging sophisticated market research techniques, we create smart strategies to grow your company's brand, revenue and profit. MGO Marketing empowers your business with targeted data to help your company plan, act and grow. Whether you are looking for a one-time project or a long-term process, we offer powerful, pragmatic solutions to your marketing and branding needs.
WHY WE'RE UNIQUE - We are an Australian private company that is in the business of creating images and stories to help your company grow. Our specialty is business to business marketing and we develop innovative programs to differentiate your business and make it stand out from the crowded competition. MAP Marketing is a wholly owned Australian private company that has been in business for more than 21 years. Our company's specialties include: online portals, online retail sites, business events, business communications, business research and business publications. Our national client base includes professional associations, professional practices, technology companies, healthcare facilities, educational institutions, engineering and land development companies. The Managing Director, Maria Charlton, is a Certified Practicing Marketer with the Australian Marketing Institute and holds a Bachelor of Commerce and Masters in Business Administration. She has extensive experience in strategic marketing, market research, business development and business publications.
INVESTIGACIóN Y ESTRATEGIA ON-DEMAND - Observadores de lo nuevo, exploradores incansables, detectives de formas de vida, curiosos de muchos mundos, catadores de experiencias y productores de contenidos para tiempos líquidos. Inmersión en Cultura Digital: -Escucha cultural -Análisis transcultural -Tensiones e insights -Desk Research Creativo Construcción de Marca: - Brand Key Development - Brand Book Development - Elaboración de Brief & Briefing Consultoría de Síntesis: -Brand Emergency -Product Development -Workshops ad-hoc
WHAT WE DO - You’ve got a product launch approaching or a digital experience that you need to create and you need to know your end user to ensure that it’s a success. The goals and objectives of your engagement determine our approach to gathering feedback from people – in-home interviews, offices, factories, in-lab at our facility, remote interviews or even through our social media intelligence solution. At User Insight, we go beyond segmentation data and simple usability testing and get to know your customers’ behaviors, motivations, habits and pain-points to create actionable insights for your move-forward strategies. We leverage our experience to consult with you on execution, as well as create user experience roadmaps to pair with your product roadmap, ensuring that you are testing at all the right points and avoid costly mistakes. User Insight’s consulting services are founded upon our strategic solutions and 10 years of experience conducting over 125 projects a year, across 25 different industries. We consult on products and digital experiences, mobile experiences and social media for companies, agencies and government organizations. Our strategic solutions include foundational research that can be applied to your products, services and overall brand.
WHY WE'RE UNIQUE - D50 Media helps our clients win in Acquisition and “Activation” marketing. We leverage both traditional and digital media, including mobile platforms, to find your target customers more efficiently. We drive measurable results to help you win in highly competitive categories, where sometimes winning means finding “needles in haystacks,” or just a small audience for a specific product or service. We are different in the way we blend direct marketing know-how, strong analytics capabilities, creative talent, and multi-channel expertise, to optimize those critical first points of communication with customers. While some agencies focus on impressions, visits, or engagement, we go further to transition the consumer from being a hand-raiser to a customer. For d50, this means starting with a registration, a survey completion, or a “like,” and then moving to a revenue-generating transaction or confirmed appointment. We also have a “total customer” point of view. We recognize consumers are surrounded by messages and multi-channel connections every day, so our campaigns reach them in all relevant media to drive action and engagement. Blending science and art, we continually test and optimize, looking holistically at the media mix and messaging to find ways to achieve even stronger marketing ROI. Ultimately, we get results.
WHY WE'RE UNIQUE - Naked Eye is a research consultancy specialising in video ethnography. Our work gains a deep understanding of the ways people view their world and how they really live their lives. We identify opportunities for companies and organisations by revealing people's latent needs, behaviours and motivations.
FIND THE EXPERIENCES THAT MATTER - Stone Mantel is a leading brand and customer experience strategy consulting firm. We specialize in collaborating with clients to solve the biggest brand and experience challenges they face. Whether faced with major industry changes, operational challenges, communications issues or brand stagnation, Stone Mantel's approach with clients consistently unveils breakthrough information and business results to create customer experiences and meaningful brands that drive organizational success, product/service innovation and industry evolution. How we're different: *We are strategists, thought leaders and facilitators--we collaborate and co-create with our clients. *We identify existing customer behavior, expectations and perceptions and close any gap between what the customer's experience is of a brand compared to what an organization defines that brand to mean. *We use unique and proven research methodologies to help organizations overcome their greatest challenges and biggest questions. If an organization runs up against a seemingly impossible challenge, we are the ones to tackle it and turn the impossible into a new opportunity for great insight and success.
ABOUT SCHLESINGER ASSOCIATES - Schlesinger Associates is the leading data collection company offering a broad range of qualitative and quantitative research solutions. Working in partnership with you, we provide reliable recruitment for any methodology your study may require, including online surveys, online communities, webcam focus groups, traditional focus groups, telephone interviews, ethnographies, quantitative, and in-depth interviews. We provide, fast, effective online surveys, including programming and hosting. We apply an unparalleled understanding of quality drivers across panel, sample and survey in online research Our expert Global Management Solutions team takes care of your international healthcare studies in any country, any language and any culture with just one knowledgeable point of contact throughout. Our high-specification focus groups facilities are located in key markets across the US, the UK (The Research House), France (ConsuMed Research & Passerelles) and Germany (Schmiedl Marktforschung). With a lifetime of experience and an uncompromising commitment to your success, we are your global research partner, anywhere, anytime.
YOUR CUSTOMERS. ENGAGED. TALKING. INNOVATING. - Since the beginning, we’ve been focused on the success of our clients. We redefined customer engagement and insight—forever changing what it means to engage and intimately understand your customers. By partnering with more than 100 of the world's most admired brands to create 500+ online communities, with members in more than 96 countries, we know how to get exactly the right people—your defined target audience. We’ve perfected the right mix of technologies and methodologies, and build the type of customer relationships that deliver powerful business insights, ideas, and intelligence. And best of all, we know how to help you turn it all into action—making it easy for you to engage, experiment, and innovate.
CREATOR OF PREMIER SOFTWARE TOOLS FOR ONLINE RESEARCH - We’re creators of the premier software tools for online research…and we know how to use them. Founded in 1996, we were one of the very first companies to conduct a focus group online. It was over an AOL dialup connection (ask your grandma) in a New York City hotel room. Over the last decade, we’ve conducted over 16,000 qualitative market research sessions across all kinds of different industries and topics. The knowledge we’ve gained from our vast research experience is priceless. The good news is that we like to share.
ABOUT LEOPARD - As an Ogilvy & Mather specialty agency, we put a sales lens on everything we do. Our strategies help sellers know, show and grow. They want to know their targets’ needs and industries—and the value of a product, service or solution in light of those needs. They’re hungry for experiential content and tools that show prospects and clients how solutions come to life. And they want ongoing programs to grow their knowledge, skill sets and books of business. We help you provide sellers with insights and tools that are specially designed to advance your sales process and engage your prospects. For more than 25 years, Leopard has specialized in unlocking the best selling potential for B2B and B2B2C companies.
PROVIDING CLEAR DIRECTION - Pioneer Marketing Research was born from the research experiences and transformation of Data Research Services - doing data processing, tabulation, and now full service marketing research for 30 years. The staff of professional researchers at Pioneer brings a wealth of knowledge, as well as years of experience. When faced with difficult questions about your business that keep you from moving forward, the Pioneer team can create innovative approaches to find the answers. We are a leading provider of employee and customer research. Using focus groups, web and telephone surveys, modeling, and traditional and proprietary analysis tools, in B2B and consumer marketing, we provide clear direction. Our values are spelled out in the relationships we establish with our clients, and our success is measured by their achievements. We strive to hire world-class researchers and create a culture that encourages creativity within, passion for, and commitment to the highest ideals of research and consulting. By applying and perfecting the best research practices, we help our clients make better business decisions – decisions that have the greatest likelihood of achieving their goals. Our clients have entrusted us with their proprietary information and plans, and we carefully guard that trust. In many cases our client relationships span more than twenty years and hundreds of research studies. We are a researchers’ research firm, a valued resource used by others in the profession to support their client research efforts.
ABOUT ORNICO - Ornico collects and analyses a tsunami of marketing information to produce brand and reputation intelligence. Ornico aggregates advertisements and editorial coverage on brands, businesses, governments, products and services. Ornico audits and interprets this information, then converts it into knowledge that puts decision makers in the know about the most important decisions they’ll make to drive their success of their brand. Ornico empowers marketing decision makers.
ABOUT GIO GLOBAL INTELLIGENCE - GIO Intelligence is a consulting firm specializing in qualitative global competitive analysis. We trace and report product introductions, technological breakthroughs, new ingredients, advertising, positioning and packaging, enabling advancements to be incorporated into our client’s businesses both in the US and globally. Many categories that we see internationally are as or more developed than those categories in the U.S. GIO Intelligence also utilizes global intelligence in helping clients create new products using the innovations we see globally. GIO Intelligence is 20 years old and is located in Chicago. We work with major consumer packaged goods companies on a wide array of global competitive intelligence gathering projects.
WORD OF MOUTH MARKET RESEARCH - The Keller Fay Group is the first full-service marketing research and consulting company dedicated exclusively to word of mouth marketing. The firm was founded by Ed Keller, former CEO of RoperASW and NOP World Consumer and co-author of The Influentials: One in Ten Tells the Other Nine How to Vote, Where to Eat and What to Buy, and Brad Fay, former managing director at Roper and NOP World. We conduct ongoing research with consumers about their word of mouth conversations regarding products, services, and brands – 36,000 interviews are conducted each year (since 2006), during which consumers report on their conversations about 350,000+ brands per year. We serve leading brands, agencies, and media that seek to capitalize on the most powerful force in the marketplace today – the power of word of mouth (WOM). We offer research-based strategy development and innovative approaches for testing, evaluating, tracking, and improving your word of mouth. Our authoritative research brings fact-based clarity to your decision making. In the process, we often find ourselves debunking WOM myths leading our clients to adapt new or modified approaches to their marketing. Our research has been called “eye opening” by current and prospective clients.